Thursday, June 21, 2018

Karisma Gives An Inside Look At The New Nickelodeon Hotel Set To Debut In Riviera Maya Next Year [Updated]

Karisma’s Kelly Poling provides an inside look at the new Nickelodeon hotel set to debut in Riviera Maya next year.

Nickelodeon Hotels & Resorts Riviera Maya (Photo: Business Wire)

Following the highly successful debut of Nickelodeon Hotels & Resorts Punta Cana in 2016, Karisma Hotels & Resorts is scheduled to introduce a second such property next year in Mexico’s Riviera Maya.

Nickelodeon Hotels & Resorts Riviera Maya will offer sweeping ocean views from every suite. Accommodations will include 276 swim-up Pad Suites, plus four Nickelodeon-themed signature Penthouses set on the top floor of the six-story building. The resort will also feature Aqua Nick, one of the destination’s largest waterparks, which will include a lazy river, waterslides, a splash park, interactive water playground for toddlers and mini relaxation pools. Nickelodeon Place will offer a central area for guests to mingle with Nickelodeon characters, including Dora the Explorer, SpongeBob SquarePants and the Teenage Mutant Ninja Turtles.

Update (6/21): In an interview with TravelPulse, Alex Portman, regional sales and marketing manager, central Canada, has revealed that Nickelodeon Riviera Maya will feature a huge water park!

Vacation Agent spoke with Kelly Poling, Senior Vice President (SVP) of Marketing at Karisma Hotels & Resorts, for an inside look at the full range of the property’s offerings.

How should travel agents position the Nickelodeon Hotels & Resorts Riviera Maya versus other family-friendly options in the region?

Nickelodeon Hotels & Resorts will be the first-of-its-kind resort in Mexico, blending the charm and indulgence of a five-star, all-inclusive beach vacation with the playful surroundings and features of Nickelodeon. The resort will include Karisma’s world-renowned Gourmet Inclusive Experience, a concept many travel agents are well-versed in—and which blows away all expectations anyone has of an all-inclusive resort. Gourmet cuisine for adults and children, luxe accommodations, playful surprises and unparalleled service are just some of the elements guests can expect. Plus, as the hotel shares a complex with Generations Riviera Maya, El Dorado Casitas Royale, and El Dorado Royale, guests will benefit from shared privileges between properties.

In addition to families, what other types of travelers would you suggest agents recommend Nickelodeon Hotels & Resorts Riviera Maya to?

While families are Nickelodeon Hotels & Resorts Riviera Maya’s top demographic—we expect between 85 and 90 percent of guests will be traveling with family members and children—given the enormous number of multi-bedroom suites, we anticipate that all types of group travelers will frequent the resort. Nickelodeon is also known for its super-fans, so adult travelers and Millennials seeking a throwback or a bit of nostalgia are most welcome.

How will Nickelodeon Hotels & Resorts Riviera Maya distinguish itself from the competition?

The Riviera Maya is undoubtedly known for its wide range of resort options for adults and families alike, including Karisma Gourmet Inclusive properties like Azul Beach Resorts and Generations Resorts. But Nickelodeon Hotels & Resorts Riviera Maya will offer families a five-star vacation with unique elements not found elsewhere. Guests can expect to meet and greet their favorite Nickelodeon characters at the resort, dine at several Gourmet Inclusive eateries, stay in luxe accommodations—including themed presidential suites, such as a rooftop Pineapple Villa—enjoy infinite play in the Nickelodeon Place complex and splash around in one of the destination’s largest waterparks.

What will the similarities and differences be between the Nickelodeon Punta Cana and Riviera Maya resorts?

The properties will be similar in key elements such as luxurious accommodations, themed experiences featuring Nickelodeon characters, five-star service, and the Gourmet Inclusive Experience. The new property in Riviera Maya will build upon Punta Cana’s success with even more themed villas, an even bigger waterpark and even more types of room configurations.

What other special features will the resort offer?

As part of Karisma’s Gourmet Inclusive Experience, travel agents should know that guests staying at Nickelodeon Hotels & Resorts Riviera Maya have several amenities, services, and perks to take advantage of. These include 24-room service and complimentary mini-bar stocked daily; personal concierge service; beach and pool butler service; complimentary access to baby amenities such as strollers, cribs, bottle warmers, sand toys and baby food; kids club access with supervision; and access to neighboring Generations Riviera Maya, El Dorado Royale and El Dorado Casitas Royale, among many others.

What do you attribute the Nickelodeon brand's success to?

Unlike other family hotel destinations that feel chaotic and overwhelming, Nickelodeon Hotels & Resorts provide relaxing escapes of unmatched luxury for parents, in addition to once-in-a-lifetime fun for kids. Delightful surprises—like Slimings and Nickelodeon character visits—combine with world-class dining, contemporary design, and innovative amenities to make Nickelodeon Hotels & Resorts an unforgettable getaway for Nickelodeon fans and luxe-resort lovers alike.


Nickelodeon Hotels & Resorts Riviera Maya will offer an unforgettable getaway for Nickelodeon fans and luxe resort lovers alike. Nickelodeon Hotels & Resorts Riviera Maya is scheduled to open in Spring/Summer 2019. For more information and property updates, follow along at

More Nick: Karisma Hotels & Resorts and Viacom Announce Spring/Summer 2019 Opening of Nickelodeon Hotels & Resorts Riviera Maya!

Originally published: Tuesday, April 10, 2018.
Follow NickALive! on Twitter, Tumblr, Google+, via RSS, on Instagram, and/or Facebook for all the latest Nickelodeon Hotels & Resorts News and Highlights!

No comments:

Post a Comment

Have your say by leaving a comment below! NickALive! welcomes friendly and respectful comments. Please familiarize with the blog's Comment Policy before commenting. All new comments are moderated and won't appear straight away.